Legacy Health

Intake Specialist Cares NW

Job Location Randall Children's Hospital at Legacy Emanuel
Position Status Regular Full-Time
Requisition ID
Cares NW
Avg Hours Per Week
Pay Range
USD $23.43/Hr. - USD $33.51/Hr.
FLSA Status
Work Days
Mon-Fri, no weekends


At Legacy, every one of our team members plays an important role. Together, we are a team dedicated to making life better for others. As an intake specialist, you make it possible for us to coordinate procedures so that our patients get the best possible care.  You will use your strong communication and interpersonal skills to collect information regarding potential patients and work with other staff members to determine the appropriateness of the referral.  If you possess these skills and want to join our mission of making life better for others, we invite you to consider this position.


Established in 1987, CARES Northwest is an accredited member of the National Children’s Alliance whose mission is to stop child abuse and neglect through multidisciplinary prevention, medical evaluation, and ongoing treatment in partnership with our community. The program is a unique collaboration of four health systems – Randall Children’s Hospital at Legacy Emanuel, OHSU’s Doernbecher Children's Hospital, Kaiser Permanente, and Providence Children’s Health. As a Children’s Advocacy Center, CARES Northwest works closely with child abuse multidisciplinary partners in Multnomah and Washington counties. The evaluation model is based on master’s level mental health providers, including forensic interviewers, working in partnership with medical examiners to provide a comprehensive assessment and treatment plan for each child. Advocating for over 39,000 children in its 32-year history, CARES Northwest is a crucial element of our region’s ability protect our community’s children and promote their healing.  


Responsible for screening patients and evaluating referral criteria, determining the necessity of evaluation at CARES Northwest. Maintains ongoing and timely communication with referral source, patient, family and CARES Northwest staff as to evaluation status. Independently coordinates the scheduling of evaluations with patient, family, evaluation staff and identified community partners. Gathers identified supportive documentation, as it pertains to referral criteria. Determines best resource management of staff based on needs of patient and family. Acts as a resource for evaluation staff and office personnel. Refers patient and family to identified community resources if an evaluation is not warranted.


Education: Bachelor’s degree in a social service field required. Bachelor’s degree in Social Work or Healthcare preferred.


Experience: A minimum of one-year professional experience. Experience in healthcare, family service and child maltreatment preferred.



Excellent verbal and written communication skills. Demonstrated age-appropriate competency in the ability to obtain and interpret information regarding a patient’s needs; knowledge of growth and development; and an understanding of the range of evaluations and treatments needed by these patients.



Follows guidelines set forth in Legacy’s Values in Action

Equal Opportunity Employer/Vet/Disabled


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