Can we count on you to ensure the safety of our patients? With your expert knowledge of quality assurance, patient safety and risk management, and ability to communicate effectively, you will help us to create the safest and most welcoming environment for those we treat. Together, we will follow the Legacy mission of making life better for others.

This role is based at and supports the Unity Center for Behavioral Health

The Quality and Patient Safety Program Manager is a pivotal role within our healthcare organization, responsible for integrating and overseeing quality assurance, patient safety, and risk management initiatives. Reporting to the Director of Quality and with direction and support provided by the Director of Patient Safety, this position entails collaborative leadership across multidisciplinary teams to enhance patient safety, clinical effectiveness, and overall healthcare outcomes within a facility. The Program Manager plays a role in fostering a culture of quality and safety, driving continuous improvement efforts, and ensuring compliance with regulatory standards. Candidates with Behavioral health experience preferred; hospital based behavioral health experience strongly preferred.

Education:

• Bachelor’s degree required.
• Master's degree preferred.

Experience:

• Minimum of 5 years of experience in patient safety, healthcare quality, or related field (required).
• Experience in clinical healthcare role (preferred).
• Clinical nursing experience (preferred).
• Experience in program management within a healthcare setting (preferred).
• Behavioral health experience preferred; hospital based behavioral health experience strongly preferred.

Skills:

• Comprehensive understanding of quality assurance, patient safety, and improvement principles, as well as regulatory standards.
• Background in leading quality and safety within healthcare settings.
• Detail-oriented approach to ensuring compliance with regulatory standards.
• Effective communication skills for engaging with stakeholders at all levels.
• Excellent analytical skills and proficiency in data analysis.
• Experience in project management and leading multidisciplinary teams.
• Proficiency in implementing evidence-based practices to enhance patient safety and clinical effectiveness.
• Proven ability to drive continuous improvement initiatives in healthcare quality and patient safety.
• Strong leadership abilities with a collaborative approach to teamwork.
• Advanced expertise in risk management principles and strategies.

• Certification in Healthcare Quality (e.g., CPHQ), Patient Safety (CPPS) or related certification within 1 year of hire (required).
• Certification in Lean Six Sigma (preferred).

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.