As a Clinic Assistant, your workdays will be varied and engaging. You may be heavily involved with patient registration and clerical support one day, while the next you’ll be escorting patients to exam rooms and guiding them through the continuum of care. No matter what you’re undertaking, you’ll represent Legacy with a high level of competence, care and compassion. In short, you’ll exemplify the Legacy mission of making life better for others.

Provides complex and diversified clerical and office support that requires advanced administrative skills and knowledge of physician outpatient clinic operations.  Responsibilities may include escorting patients to the exam room, cleaning and stocking exam rooms, responding to patient inquiries regarding medical care per physician standing orders, typing, transcription, file management, scheduling specialized procedures and/or meetings, requesting necessary instrumentation for surgery, physician billing, ordering supplies and operation of office equipment.  Will provide a variety of key services guiding the patients through the continuum of care between physician services, diagnostic services and hospitalizations.  Requires significant experience with and knowledge of insurance plans and benefit designs, and pre-authorization procedures, and some knowledge of CPT and ICD coding.  Work is generally performed independently requiring judgment and problem solving skills under limited supervision. May assist with orientation of new personnel.  May register patients in absence of or as backup to Reception.

EDUCATION:

High school diploma or equivalent.

EXPERIENCE:

A minimum of three years of progressively more responsible health care experience or equivalent education in at least one of the following areas required:

• Patient Registration
• Medical Records/Health Information
• Clerical Support Experience
• Insurance Verification/Authorization/Referrals

SKILLS:

Advanced skill with appropriate computer systems and software packages.

May require ability to transcribe reports, forms, and correspondence, including the use of technical and medical terminology, from longhand or dictation.

Ability to compose routine correspondence and reports.

Ability to edit documents for grammar, punctuation, etc.

Knowledge of departmental policies and procedures.

Time management and organizational skills.

Ability to withstand varying job pressures and effectively prioritize related tasks. Demonstrated interpersonal and effective communication skills that promote cooperation and teamwork.

Ability to work with credibility and effectiveness with medical and administrative staff. 

Ability to work in a fast-paced environment.

Ability to work with confidential information.

May require demonstrated sixty words per minute keyboarding skill.

LEGACY’S VALUES IN ACTION: 

Follows guidelines set forth in Legacy’s Values in Action.

Equal Opportunity Employer/Vet/Disabled