Remote Position (OR/WA Only)

This is a remote position – incumbents, who reside in Oregon or Washington only. There may be occasional situations that require work to be performed on-site at an assigned Legacy Health location.  All new hires are required to come to a designated Legacy Health office location in Portland, Oregon prior to their start date for a new hire health assessment and to complete new hire paperwork. This position may require initial training and orientation to be site-based, before transitioning to the remote schedule. 

Every aspect of what we do at Legacy reinforces our commitment to improve the lives of our staff, our patients and our visitors. Information Services is no exception. IS drives so much of what we do, and we look for experts in the field to lead the way. Do you have your finger on the pulse of information systems for business and health care? Can you analyze, build, test, support and maintain systems that will benefit our hospital system and those we serve? If so, we’d like to hear from you.

The IS Applications Lead supports several non-clinical, business applications including Infor (Finance/Supply Chain), GHX and Strata. The role is focused on supporting IT solutions for business departments including Supply Chain, Accounting, and Finance, with both IT and business skills.  Applicants should have great interpersonal and analytical skills, with a technical background.

Ensures team’s performance excellence, customer service excellence, and project success by:

• Strong leadership, communication, and project management abilities.
• Passion for problem-solving and critical thinking.
• Ability to manage multiple projects and priorities in a fast-paced environment in order to meet deadlines.
• Ability to be flexible when priorities change.
• Effective oral, written communication skills in daily review and assignments of requests, tasks, ITSM tools and managing overall work distribution across team.
• Ability to identify waste and recommendation for improvement.
• Ability to lead team huddles, meetings, and business partner meetings.
• Ability to monitor, coach and mentor staff by using data driven approach.
• Ability to understand and oversee complex resource management and allocations
• Establish and nurture relationships with business partners and vendors.
• Oversees new employee onboarding.
• Experience with ITIL standards following lean process thinking to investigate, and continually improving the effectiveness and productivity of inter-or-intra team processes.
• Escalation path for staff, business partners and vendors and supporting major incidents.
• Assist with roadmap planning for the health and maintenance of the team’s applications.

Education: 

Master’s degree preferred. Bachelor's degree preferred. Relevant experience may be substituted for educational requirements. Professional certifications preferred; may be required depending on the job.

Experience: 

8+ years of systems analysis experience in relevant healthcare or IT area. Often has worked in diverse roles, industries and teams.

Has worked in a leadership capacity in a healthcare setting, and/or in a relevant operational area for the position (i.e., Human Resources, Finance, Accounting, Revenue Cycle, etc.), and/or in an information technology role.

Skills: 

Strategic understanding of key concepts, current developments, and trends in information technology and information systems management relevant to the position, including application configuration and layers, system integration, and database fundamentals.

Ability to lead and direct the daily work of others, and to monitor and mentor application analysts in improving their skills and practices. Ability to synthesize data from disparate sources to effectively distribute work, identify trends, and provide solutions.

Ability to work with the manager to identify performance issues and develop staff performance improvement plans when necessary.

Drives and effects change to ensure vendor best practices based on monitoring and gap analysis.

Excels at cross-team collaboration and is knowledgeable about the different functions served by teams within the division.

Demonstrated expertise in performing systematic, thorough analysis and problem solving, and in initiating client problem resolution.

Demonstrated expertise in all aspects of establishing, conceiving and description of systems, designs, flow charts, schedules, and requirements.

Strong interpersonal skills that promote effective working relationships with a wide range of people, including peers, clinicians, and senior leaders. Able to serve as a trusted advisor to IS and operational leaders and to positively influence strategic outcomes.

Strong written and verbal communication skills.

LEGACY’S VALUES IN ACTION: 

Follows guidelines set forth in Legacy’s Values in Action.

Equal Opportunity Employer/Vets/Disabled

Licensure/Certification:

Professional certifications may be required depending on the specific position, such as ITIL Certified, Microsoft Certified Professional, EHR Certification, or HFMA.