At Legacy, we strive to make lives better for everyone. We follow that mission in every area of our healthcare community, from patient care to Information Services. The Telehealth Associate will excel in this role using their organization, project coordination and communication skills daily. If you have an interest in supporting technology and technology implementations that advance the care available to patients, we’d like to talk to you.

Responsible for facilitating telehealth specialty care consults in Legacy inpatient settings, including appointment scheduling, equipment management and transport as well as assisting virtual providers with patients at the bedside as needed. Apply knowledge of downtime procedures, telehealth policy and software/hardware systems to daily operations.

Education:

• Associates Degree or equivalent preferred

Experience:

• At least 2 years of hospital operations experience working with providers and nursing staff. Experience in successful collaboration with physicians and other healthcare professionals.
• Experience specific to healthcare environments preferred. Knowledge of current computer systems used within Legacy Health is preferred.

Skills

• Ability to problem-solve and prioritize multiple projects.
• Ability to handle multiple demands and to respond to rapidly changing priorities.
• Independent judgment skills to effectively make appropriate decisions related to the position.
• Experience in working with community providers in a professional setting.
• Organizational skills that demonstrate ability to both function independently and work closely with others in the organization.
• Basic knowledge of operations and patient flow in the inpatient setting.

LEGACY’S VALUES IN ACTION:

Follows guidelines set forth in Legacy’s Values in Action.

Licensure/Certification:

CNA certification preferred