A large part of the care we offer at Legacy involves making our patients, visitors and staff feel safe. That sense of security sets the tone for a positive experience. As an Safety/Security Behavior Health Officer, you will help to provide that sense of safety within the boundaries of Legacy Health; extend courteous assistance as an informational resource; and ensure the security of buildings, equipment and other assets located on our property. You may also be required to observe behavioral health patients or staff a desk position. If you’re ready to be part of a community focused on making life better for others, we’d like to hear from you.

The Behavior Health Safety/Security Officer ensures the safety and security of patients, employees, visitors, and physicians within the boundaries of Unity Center property for Behavioral Health and assists staff in the process of any behavioral de-escalation events as necessary. Aids customers as an informational resource; ensures the safety and security of all property to include buildings, equipment and other assets located specifically on UCBH property.

This position is specialized in that the work environment will be interacting with individuals impacted by serious and persistent mental illness (SPMI) and/or substance use disorders (SUD).  It is expected that the majority of public facing interactions will be with individuals experiencing a mental health crisis and/or under the influence of drugs and/or alcohol.  

This position will require additional training and skill set, as Unity is a unique treatment facility that provides crisis intervention for those in need in our community.  

This position is required to be skilled in verbal de-escalation and management of physically escalating behavior from both adult and adolescent (11-17 years of age) patient population.  The expectation of this position given the unique care environment of Unity is that every effort will be made to de-escalate patient scenarios with as limited or minimal physical intervention.  This requires well-developed verbal skills, emotional regulation and ability to work well within a multi-disciplinary team.  

Education:

• High School diploma or equivalent required. 
• Associate degree in criminal justice, behavioral health, social work or related field preferred.

Experience:

• Minimum two years prior Corrections, Military, First Responder, Direct Mental Health Care, or related Security experience.
• Experience in assessing or identifying addiction and behavioral health situations required.
• Minimum two years’ experience with heavy public contact and an emphasis on customer service and de-escalation training.

Skills:

• Ability to communicate effectively verbally and in writing.
• Ability to maintain a satisfactory driving record. 
• Ability to use computer programs and write legible and grammatically correct reports.
• Ability to pay attention to detail and remain aware of current surroundings.
• Ability to physically manage escalated situation and aggressive individuals.
• Ability to demonstrate and execute the trained skills required for job function.
• Ability to follow directions and commands.
• Ability to work in a team setting.
• Keyboard skills and ability to navigate electronic systems applicable to job functions.

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Licensure/Certification:

• Current valid applicable state driver’s license and a driving record that meets insurance carrier requirements.
• Healthcare Provider BLS or AHA Heartsaver CPR including Adult, Child, and Infant with AED certification required within 14 days of placement.
• Successful completion of both classroom and hands-on verbal de-escalation training certification within 120 days of the first day of placement within the department and then recertification every two years thereafter.
• Successful completion of Legacy Health’s Safety and Security’s physical control program.
• DPSST (Department of Public Safety Standards and Training) unarmed professional temporary certification (PS 20) or current DPSST unarmed professional certification required upon placement.
• Successful completion of Verbal Judo within 120 days of placement.
• Successful completion of Unity Code Gray within 120 days of placement.
• Successful completion of Unity Suicide Prevention training within 120 days of placement.
• Successful completion of Unity Managing Health Emergencies 120 days of placement.
• Successful completion of Unity Patient Rights and Responsibilities Advanced Directives within 120 days of placement.
• Successful completion of Unity Elopement Prevention and Response within 120 days of placement.
• Successful completion of Unity Restraint and Seclusion for Patient Safety within 120 days of placement.

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.