At Legacy, our mission is to make life better for our patients, our staff and the community. As part of that mission, we continuously review the quality and safety of our services, and we look for ways to build upon our existing strengths. If quality and performance improvement  is an area in which you thrive and you share our passion for helping others, you may be an ideal fit for this position.

The Director of Quality and Patient Safety is responsible for leading system quality and patient safety efforts across a multi-hospital system. This role ensures the development, implementation, and continuous improvement of system-wide quality and safety programs. The Director plays a pivotal role in integrating the Quality and Patient Safety departments, fostering collaboration, and supporting clinical outcomes that advance the goal of reducing patient harm.

Education:

• Bachelor’s degree in Nursing, Healthcare Administration, Public Health, or related field required; Advanced degree (e.g. Master’s in health care, business, or a related field) strongly preferred.

Experience:

• A minimum of 5 years of progressive experience in patient safety or quality, including leadership roles.
• Strong knowledge of regulatory requirements, CMS quality indicators, and patient safety principles.
• Proven ability to lead cross-functional teams.
• Excellent communication, analytical, and problem-solving skills.

Skills:

• Promote a culture of safety, transparency, and continuous learning throughout the organization.
• Lead system-wide initiatives to reduce harm and improve clinical outcomes.
• Excellent leadership and communication skills, with the ability to work effectively with diverse teams and build consensus.

• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Ability to work collaboratively with other departments and stakeholders to achieve organizational goals.
• Ability to work in a stressful environment and take appropriate action.
• Demonstrated problem-solving, analytical, management, presentation, facilitation, organizational, consultation, and training skills.
• Demonstrated proficiency in leading work and teams to successful outcomes.
• Excellent analytical and problem-solving skills with the ability to evaluate complex situations and make informed decisions.
• Strong knowledge of quality and patient safety principles and practices.
• Strong leadership and interpersonal skills, with the ability to motivate and mentor staff members.
• Excellent verbal and written communication skills, including the ability to effectively communicate with staff, patients, and external stakeholders.
• Experience working in a multi-hospital system.
• Knowledge of industry best practices and emerging trends related to quality and patient safety.
• Knowledge of industry standards, regulations, and accreditation requirements, including but not limited to CMS, TJC, and OHA.
• Possesses critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Strong analytical, problem-solving, and project management skills.

• Certification in patient safety and/or quality (CPHRM, CPPS, or CPHQ) required.

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you