Legacy Health is seeking a skilled Equal Opportunity and Civil Rights Officer to advance its diversity, health equity, and inclusion efforts. In this position, you will play a key role in developing and implementing policies that address harassment and discrimination affecting protected groups. You will work collaboratively with regulatory, risk management, employee relations, legal, and compliance teams, while promoting restorative justice principles and fostering a “just culture.” This approach emphasizes accountability and learning from mistakes to create a work environment free from discrimination, harassment, and both explicit and implicit bias.

This role is vital for ensuring civil rights protections for both patients and employees. The ideal candidate possesses strong problem-solving skills and instructional experience, enabling them to create effective training programs for diverse audiences and proactively address ongoing issues. You will help strengthen Legacy’s educational and training initiatives and oversee cross-training in restorative practices to support those affected by harassment, discrimination, or hateful conduct.

This is a hybrid role. On days that onsite activity is not required, individuals in this role may work remotely. 

Please include a cover letter with your resume and application materials in order to be considered.

Primary duties include overseeing the intake and management of confidential complaints related to discrimination, harassment, and retaliation; gathering relevant information, determining jurisdiction, and conducting impartial investigations—which involve interviewing parties and witnesses, reviewing documentation, analyzing evidence, and preparing comprehensive reports. You will provide expert support and guidance to leaders, supervisors, and staff. This position also requires travel to Legacy locations and community partners to meet stakeholders where they are and facilitate DEI initiatives.

The Equal Opportunity and Civil Rights Officer is a key role in our diversity, health equity, and inclusion (DEI) strategy and vision to be essential to the health of the region. This role helps to develop, revise and enforce policies addressing harassment, discrimination, and anti-racism, and collaborate with teams across regulatory, risk management, employee relations, and compliance while also championing principles of restorative justice and “just culture,” encouraging personal accountability and growth from mistakes to build a workplace free of discrimination, harassment and bias whether explicit or implicit.

Primary responsibilities involve managing the confidential intake process for complaints regarding discrimination, harassment, and retaliation; gathering relevant information, evaluating jurisdiction, and conducting impartial investigations. These investigations include interviewing involved parties and witnesses, reviewing documentation, analyzing evidence, and preparing comprehensive findings reports. The role requires maintaining investigative records with accuracy and confidentiality, as well as monitoring case timelines to ensure prompt resolution and effective communication. This role serves as a subject matter expert to leadership, supervisors, investigators, and staff by providing balanced, timely, meaningful, and actionable information, even in challenging circumstances. This position also necessitates travel to various Legacy sites and community partner locations to support DEI-related initiatives.

Education/Certification:

• Bachelor’s degree required. Juris Doctor degree preferred.

Experience:

• Minimum 3 years of experience relating to resolution of civil rights complaints (Title VI, VII, ADA, etc.), and minimum 3 years developing and delivering harassment and discrimination prevention and response trainings in-person and virtually.
• Must have demonstrated experience interacting with constituents that are diverse in characteristics such as age, race, ethnicity, religion, gender identity and expression, ability, and socioeconomic backgrounds, in a culturally- competent manner.
• Experience in a hospital, medical center, or other health care entity, or in conducting investigations in the clinical (health care) setting is strongly preferred.

Skills:

• Proven ability to understand and analyze complaints of harassment and discrimination (including cases qualifying as disparate impact), partner with compliance, legal, safety, and employee relations officers, maintaining objectivity and fairness and treating confidential matters responsibly.
• Demonstrated knowledge of best practices and methodologies for conducting fair investigations, including interviewing, gathering and analyzing evidence, and writing investigation reports. Ability to effectively work with hostile and emotional individuals in a firm but compassionate manner and to diffuse and manage situations involving intense conflict.
• Has comprehensive knowledge of federal, state, and local laws, regulations, and guidelines related to civil rights enforcement, especially in recruitment, hiring, promotion, discipline and retention of employees. Can lead or assist in system or department audits and assessments.
• Demonstrated knowledge of the complexities of harassment and discrimination in healthcare environments, and able to advise clinical and non-clinical leaders on how to protect the civil rights of clinicians and other hospital staff while meeting legal obligations to patients.
• Skilled in active listening, mediation, and facilitation. Excellent verbal and written communication skills. Project/process management skills and strong problem-solving skills.
• Strong interpersonal skills and ability to collaborate effectively with diverse groups. Has high degree of competency in culturally and population-specific best practices, especially when working with people who have engaged in interpersonal harm.
• Effective written and oral communication skills. Ability to present information in a clear and concise manner both in writing and verbally.
• Utilizes web-based data management system and applicable technologies to conduct and document work.
• Analyze data to identify trends, risks, and opportunities for proactive intervention.

Certification in mediation and Alternative Dispute Resolution (ADR) strongly preferred.

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you