Patients walk through our doors with questions, concerns, and sometimes a bit of hesitation - and that’s where you come in. As the welcoming face of our clinic, you’ll put patients at ease with your commitment to exceptional care and service. Our physicians and staff rely on you to create a positive first impression, making you an essential part of the Legacy Health team. This is your opportunity to make a difference every day.

If this sounds like you and you excel at guiding and supporting others, we invite you to apply for the Clinic Services Specialist Lead position.

• Coordinate day-to-day operations of the Clinic Services Specialist (CSS I and CSS II) staff at a designated site while also performing the duties of a CSS.

• Oversee workflow coordination, problem-solving, and staff scheduling as needed.

• Participate as a member of the health care team in collaboration with and under the direction of the department manager.

Clinic Services Specialist (CSS) Responsibilities:

• Incumbents in this job perform a wide variety of complex tasks, requiring prioritization and discretion. 
• Performs complex activities such as scheduling, insurance verification, registration, balancing of co-pay money and balancing of daily or weekly deposits. 
• Position serves as a resource for other staff, problem solves independently, mentors others and is self-directed. 
• Position also interfaces with physicians and other staff on a regular basis and may do limited amount of coding and charge entry.

Experience:

• A minimum of three years of progressively more responsible health care experience or equivalent education in at least one of the following areas required:
  • Admitting
  • Medical Records/Health Information
  • Applicable clerical support experience

Skills:

• Communications skills.
• Basic computer/data entry skills.
• Work efficiently with minimal supervision, exercising independent judgment within stated guidelines.

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you