Legacy Health

  • Clinic Services Specialist 2 - Medical Receptionist

    Requisition ID
    19-6618
    Job Location
    Multiple Locations
    Department
    LMG Resource Pool
    Position Status
    Part Time - Benefitted
    Avg Hours Per Week
    24
    FTE
    0.60
    Pay Range
    USD $15.31/Hr. - USD $21.89/Hr.
    FLSA Status
    Non-Exempt
    Critical to Fill
    No
    Bonus/Relocation
    No
    Union
    Non-union
    Work Days
    Mon-Fri, no weekends
    Shift
    Day
  • Overview

    Clinic patients arrive with questions, concerns and hesitations. You put them at ease with a calm and friendly demeanor that exemplifies the Legacy mission. Physicians and other staff know they can rely on you to provide the best possible patient experiences, which is why you’ll have an opportunity to mentor others as you grow with Legacy.

     

    Primary responsibilities for this role include scheduling, insurance verification, registration, balancing of copay money, and balancing of daily or weekly deposits. This position serves as a resource for other staff, problem solves independently and is self-directed. May do limited amount of coding and charge entry.

     

    Responsibilities

    Greets members, patients, visitors and others and provide complete and meaningful information.  Checks in walk-in patients.  Participates in ensuring patient's comfort and personal care activities.

     
    Assesses and collects co-pays.  Balances co-pay collections.  Prepares bank deposits. 

     
    Performs complex scheduling and coordinate visits and/or services required including confirmation calls to patients.  Keeps track of “no-show” patients.  Also, provides basic information to patients about the clinic such as directions to the building.  

     
    Creates new patient packets by interviewing patients to obtain needed demographic, insurance, health and financial information.  Ensures all forms are completed/signed for services. 

     
    Enters data and produces reports from enrollment, registration, or the results of health procedures.

     
    Pulls, files and/or locates medical records.  Assists medical records clerks if needed.

     
    Performs complex patient insurance verification and pre-verification of insurance eligibility.  Communicates with insurance companies as needed.

     
    Interfaces with physicians and other staff on a regular basis.

     
    Performs a limited amount of coding and charge entry, including using E-chart, AS400 and other appropriate systems. 

     
    Performs various other clerical duties, including but not limited to printing forms, photocopying May, faxing, sorting and delivering mail, answering phones and ordering office supplies and forms. 

    Qualifications

    Education:  

    High School Graduate or GED equivalent. 

                           

    Experience: 

    A minimum of one year of health care experience or equivalent education in at least one of the following areas preferred:

    Admitting
    Medical Records/Health Information
    Applicable clerical support experience

     

    Familiarity with Medical Terminology

      

    Skills: 
    Communications skills.
    Keyboard skills and ability to navigate electronic systems applicable to job functions.

     

    LEGACY'S VALUES IN ACTION:

    Follows guidelines set forth in Legacy's Values in Action

     

    Equal Opportunity Employer/Vet/Disabled

    Licensure

    BLS certification, preferred

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.